How to Protect Yourself Against Fraud

Fraud and cybercrime are serious threats, so constant vigilance is key. DCM helps safeguard your assets, but you can also protect your information by employing safe practices.

Fraud Prevention

  • Be suspicious of unsolicited phone calls, emails, and texts asking you to send money or disclose personal information. If you receive a suspicious call, hang up, and call your advisor, using a phone number your advisor has on record.
  • Be cautious when receiving money movement instructions via email. Call the sender at the number you usually use (not a number provided in the email) to verbally validate instruction details before giving your approval.
  • Do not verbally disclose or enter confidential information in email, or on a laptop or mobile device in public areas where someone could potentially see, hear, or access your information.

Login Credentials

  • Do not use personal information such as your Social Security number or birth date as part of your user ID.
  • Create a unique password for each institution you do business with; use long passwords that contain a combination of characters, numbers, and symbols. Consider using a password manager to create, manage, and store passwords that are unique and secure.
  • Use two-step verification whenever possible.

Beware of phishing

  • Do not click on links or attachments in emails and text messages if you question the sender’s validity. Instead, type the real web address, such as, in your browser.
  • Check if you recognize the domain name in the email address, such as “” in Does it match what you would expect to see?

When communicating with Donaldson

  • Contact us at 812.421.3211 to update your personal information. Establish a verbal password to confirm your identity – or request a video meeting.
  • Expect us to call you to confirm email requests to trade, move money, or change account information.
  • Confirm your identity using Schwab’s voice ID service when calling the Schwab Alliance team for support.
  • Use two-factor authentication, which requires that you enter a unique code each time you access your Schwab accounts.
  • If you suspect fraud, call DCM at 812.421.3211. We can watch for suspicious activity and collaborate with you on other steps to take. For more information, read Schwab’s Identity Theft Checklist.


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This report was prepared by Donaldson Capital Management, LLC, a federally registered investment adviser under the Investment Advisers Act of 1940. Registration as an investment adviser does not imply a certain level of skill or training. The oral and written communications of an adviser provide you with information about which you determine to hire or retain an adviser. Information in these materials are from sources Donaldson Capital Management, LLC deems reliable, however we do not attest to their accuracy.

An index is a portfolio of specific securities, the performance of which is often used as a benchmark in judging the relative performance to certain asset classes. Indexes are unmanaged portfolios and investors cannot invest directly in an index. An index does not charge management fees or brokerage expenses, and no such fees or expenses were deducted from the performance shown. Past performance is not a guarantee of future results. The mention of specific securities and sectors illustrates the application of our investment approach only and is not to be considered a recommendation by Donaldson Capital Management, LLC.

S&P 500: Standard & Poor’s (S&P) 500 Index. The S&P 500 Index is an unmanaged, capitalization-weighted index designed to measure the performance of the broad U.S. economy through changes in the aggregate market value of 500 stocks representing all major industries.